Configure the logo and brand name shown across the Control Tower, login screen, sidebar, header, printable delivery slips, and customer notification defaults.

The app calculates and suggests a delivery charge for staff to enter/bill in the POS. The app does not add this charge to the order Total Payable or collect it. The suggestion uses the Booking Outlet → customer route; rider incentive uses the Pickup Outlet → customer route. Every calculation is stored on the order and in calculation history.

A management view of the exact delivery-charge suggestions and rider incentive calculations already recorded by the application. Delivery charges remain POS-only; this center never bills or adds them to Total Payable.

The most a rider can discount an order by, at the moment they collect payment — as a percentage of that specific order's value. This applies the same way whether they enter the discount as a % or as a Rs. amount: a Rs. figure that works out to more than this percentage of the order gets capped down automatically. Leave blank for no limit.

The outlet a new order defaults to picking up from — typically your production house/factory, since orders are often booked at one outlet but physically prepared and collected somewhere else. Whoever's creating the order can still change it per order if needed.

The list offered when adding cake extras (candles, spray, etc.) at order creation, or by a rider before delivery. Each price is added to the order total automatically when a rider adds one at delivery.

Fallback for any outlet that hasn't set its own printer width below. Each outlet's own setting in Settings → Outlets takes priority, since different outlets can have different printer hardware.

New delivery orders can be automatically posted to Zulip. Dispatch receives every delivery; an outlet channel can receive the same order. Kitchen/production is not included. A Zulip failure never blocks order creation.

Each outlet can have its own Zulip channel. Leave an outlet blank if only Dispatch should receive its orders.

Credentials stay server-side in backend/zulip_config.php.

Credentials live server-side only, in backend/sms_config.php — they're never sent to the browser. Edit that file directly on your server to connect a gateway (Sparrow SMS or similar), then set $SMS_ENABLED = true;.

Feedback can also be requested by hand any time via the 💬 WhatsApp button after marking an order delivered — no gateway needed for that one.

Short, customer-friendly templates are used automatically. Available placeholders: {name}, {orderNumber}, {time}, {outlet}, {tracking_link} (the customer's tracking page).

Credentials live server-side only, in backend/email_config.php. Uses your host's built-in mail — no extra setup needed on most cPanel hosts, though delivery isn't as reliable as a dedicated email service. Edit that file directly on your server, then set $EMAIL_ENABLED = true;.

A detailed recap — per-outlet breakdown, rider activity, cash/QR/credit status, and anything needing attention — sent once daily at the time set below.

There's no server-side scheduler in this setup — this checks every few minutes while someone has the app open, and sends the moment this time has passed for the day. It isn't a guaranteed exact-time send if nobody has the app open at all around then, but it'll go out shortly after, and it will still catch up on a fully missed day the next time the app opens.

Requires HTTPS and a VAPID key pair generated once on the server (backend/generate_vapid_keys.php — delete it after use). See backend/push_config.php. Once a key is saved here, every user enables push for their own device from their own My Account screen — top bar → 👤 account name.

The app records crashes by itself, and anyone can tap "Report a problem". Review them here, then use "Copy for support" to send the details.

The customer sees a 4-digit code on their tracking page once the rider is on the way and tells it to the rider at the door. The rider cannot see the code; the server checks it and logs every check. If the customer cannot give it, the rider chooses a reason, and that is recorded on the order. Needs backend/track.php, pod_verify.php, pod_lib.php and track.html.

Download a full backup before pushing an update to the project, so you can restore instantly if anything goes wrong. Includes all outlets, areas, riders, orders, settings, and login accounts.

A backup file contains account credentials (as hashed passwords, or plain in demo mode) — store downloaded backups somewhere private.

Every save automatically archives what was there before it, so you can undo a bad update or a mistake in one click — no manual backup needed for this.

If a delivered order's settlement was corrected after the fact (via "Edit Settlement" on the order), rider wallet balances won't reflect that correction until this runs. It only rebuilds order-derived wallet entries (cash collected per delivery) from what's currently on each order — petty cash advances, expenses, and past cash-settlement payments are all independent real events and are never touched or recalculated. Safe to run any time; nothing is lost.

Clears every order, delivery batch, order-based demand history, reject/reschedule history, Paid via QR History, Credit Receivable, Credit Payments Received, and Cash Discrepancy History, since those are tied directly to orders that are about to disappear. Outlets, riders, accounts, payment modes, rider wallets, wallet ledgers, and expense logs are NOT touched. This cannot be undone.

Resets every rider's wallet balance to zero and permanently erases the wallet ledger — including Cash Settled to Outlet History — the Incentive Ledger, and every logged expense. Only do this once every rider is genuinely settled with every outlet; there's no way to recover what anyone owed or had already paid back afterward. This cannot be undone.

Factory reset wipes every outlet, area, rider, order, account, wallet, and log, leaving a completely empty workspace to set up again from scratch. This cannot be undone. Entries already moved to the server Archive are NOT erased by this.